Information we collect
We may collect information you provide when you call, text, email, or otherwise contact us about a service, including your contact details, vehicle details, location, preferred dates, and messages.
If you allow optional analytics, our website uses Google Analytics, Vercel Analytics, and Speed Insights to understand traffic and site performance. These services may process technical and usage information such as pages visited, browser or device information, performance data, and network information. Google Analytics also uses first-party cookies to distinguish visitors and sessions. They remain off until you opt in, and you can change your choice using Cookie Settings in the footer.
If you enable Microsoft Clarity, we use its heatmaps and session recordings to understand interactions such as clicks, scrolling, and navigation and improve the website. Clarity may use cookies to connect visits and sessions. You can turn it off in Cookie Settings. For details about Microsoft’s data practices, see the Microsoft Privacy Statement.
When you select a contact action, Cloudflare Turnstile helps us prevent abuse. Turnstile may process verification, device, and network information. We do not collect payment-card information on this website. Required booking deposits are requested separately through Square after service details are confirmed.
How we use information
We use information to respond to inquiries, provide estimates and services, schedule appointments, arrange required deposits through Square, protect the site from fraudulent or abusive activity, improve site performance, keep business records, and comply with applicable obligations.
Service providers and disclosures
We may share information with service providers that help operate our website, protect contact actions, analyze site performance, process booking deposits, or deliver communications. These include Google, Microsoft, Vercel, Cloudflare, Square, and the communication providers used for calls, texts, and email. Square handles payment information under its own privacy practices. We may also disclose information when required to comply with law or protect our rights, customers, and property.
Retention and security
We retain information only as long as reasonably needed for the purposes described here, including servicing bookings, maintaining records, resolving concerns, and meeting legal obligations. We use reasonable safeguards designed to protect information, but no online system can guarantee absolute security.
Sales, sharing, and browser signals
FieldReady Vehicle Care does not sell personal information or share it for cross-context behavioral advertising. We do not use browser Do Not Track signals to change our analytics or security processing. Because we do not sell or share personal information in this way, we do not provide a separate “Do Not Sell or Share My Personal Information” link.
Your questions and policy updates
To ask a privacy question or request an update or deletion of information we maintain, open the contact window from our Vehicle Care or Fleet Care page and choose Call Now or Text Us. We may update this policy when our practices change and will revise the “Last updated” date above.